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Email Notifications not Working? - Printable Version

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Email Notifications not Working? - Hexadecimal - 08-20-2016

I think it started happening yesterday. I have not received a single message that people have replied to threads. Anyone else having this problem?


RE: Email Notifications not Working? - ZpaceJ0ck0 - 08-20-2016

From my understanding, you recieve Email Notifications when you are subscribed to a thread.


RE: Email Notifications not Working? - Hexadecimal - 08-20-2016

(08-20-2016, 04:53 PM)Space Jockey Wrote: From my understanding, you recieve Email Notifications when you are subscribed to a thread.

Yup, and I have it set that I automatically receive notifications to any thread I've replied to. Those just suddenly stopped. 

I double checked and I didn't accidentally block it or anything.


RE: Email Notifications not Working? - Petie - 08-20-2016

This is a known and irritating issue. You have a Microsoft-based email address and, for no apparent reason, Microsoft has blocked communications originating from my server's IP address due to user reports or past spam activity, apparently. I've already submitted a request to have it removed but haven't heard back yet. Until then, all email originating from any of our sties destined for Microsoft email addresses (@hotmail.com, @outlook.com, @msn.com, @live.com, etc.) is being rejected.


RE: Email Notifications not Working? - Hexadecimal - 08-20-2016

(08-20-2016, 08:24 PM)Petie Wrote: This is a known and irritating issue. You have a Microsoft-based email address and, for no apparent reason, Microsoft has blocked communications originating from my server's IP address due to user reports or past spam activity, apparently. I've already submitted a request to have it removed but haven't heard back yet. Until then, all email originating from any of our sties destined for Microsoft email addresses (@hotmail.com, @outlook.com, @msn.com, @live.com, etc.) is being rejected.

Oh... I had no idea. Bummer. Thank you so much for trying to fix the issue and explaining to me what was wrong; hopefully they'll start letting the emails through again soon.


RE: Email Notifications not Working? - Petie - 08-20-2016

Their system is really poorly designed to handle issues like this. I submitted the request last night but there's been no feedback and it doesn't take into account that I have more than one domain sending out from that IP so I'm not optimistic about it being handled quickly which is really bad. If you temporarily change to a Gmail address, you'll get notifications again. Otherwise, it's just a waiting game at this point, unfortunately.


RE: Email Notifications not Working? - Hexadecimal - 08-20-2016

I was just curious what the problem was is all; it's really no big deal for me just to poke my head in every once in awhile and see if anything new is happening.


RE: Email Notifications not Working? - Petie - 08-24-2016

I think this is now resolved. If anyone that wasn't getting emails before could confirm, that would be great.


RE: Email Notifications not Working? - Hexadecimal - 08-25-2016

Can confirm! Lots of notification emails in my inbox! Thank you!


RE: Email Notifications not Working? - Hexadecimal - 11-19-2016

God... It's happening again. I've just had my Hotmail email for ages and don't want to ditch it, but...


RE: Email Notifications not Working? - Petie - 11-19-2016

Same problem as before and same lack of solution. It's really getting old that they're just blanket rejecting email from this server with no way to correct the issue. I emailed the datacenter but I haven't heard back yet.


RE: Email Notifications not Working? - Hexadecimal - 11-20-2016

And now they're back again. Hopefully they'll leave it alone this time.


RE: Email Notifications not Working? - Petie - 11-20-2016

It was a different IP this time and I was able to get them to unblock the entire range I have tied to the server so hopefully that's the last time.